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In case of litigation, the consumer may resort to an Alternative Consumer Dispute Resolution Entity:Center for Arbitration of Consumer Disputes of the District of Coimbra, Av. Fernão de Magalhães, nº. 240, 1º. – 3000-172 Coimbra. Phone: 239 821 690 – E-mail: geral@cacrc.pt. More information at Consumer Portal.